Privacy Policy | Frimosa

WEBSITE PRIVACY POLICY

Data Controller

The company responsible for processing your data under this Privacy Policy is:

FRIMOSA S.A.
NIF: A08881765
Address: Duran i Reinals, 14 - A 6 08192 SANT QUIRZE DEL VALLÈS (Barcelona)
Email address: frimosa@frimosa.com
Website: www.frimosa.com
Phone: 937116012
Registered in the Commercial Registry of Barcelona, in Volume 5659, Folio 001, Sheet Number 65857

At FRIMOSA S.A., we recognize the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal Data
Personal data is information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data that the user communicates to us: Name, surname, email address, phone number, postal address, city, etc.

The user's visit to the website does not imply that they must provide any information about their personal data. However, in the event that they provide them, the data will be processed lawfully at all times in accordance with the principles and rights set out in the GDPR 2016/679 of April 27, 2016, and the LOPDGDD 3/2018 of December 5.

Purpose, duration, and legitimacy of the processing:

The data that the user provides us will be processed for the following purposes:

- To attend to the user's request or query made through the contact form on the website.
We collect and process the user's personal data to handle and manage their request, query, or any petition made through this form. We will keep these data for the time necessary to fulfill your request and for the time established by law with a minimum duration of 3 years.
The legal basis for the processing of the data is the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- To improve your experience when browsing the website. We will keep these data as long as the user does not revoke their consent to the processing by deleting the cookies and for the time established by law with a minimum duration of 3 years.
The legitimate basis for improving your experience when browsing the website is the consent given by the user by accepting the cookies. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- To manage our social networks and send you information about our activities and products. We will keep these data as long as the user does not revoke their consent to the processing and for the time established by law with a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us for this. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Disclosure or communication of personal data and international transfers:
Your data will not be disclosed or transferred to third parties unless there is a legal obligation or those providers linked to the Data Controller who act as data processors.

Our servers are located in the European Union, and as a general rule, we hire service providers located also within the European Economic Area or in countries that have been declared to have an adequate level of protection.

If we need to use external service providers that require the transmission of personal data outside the European Union or in countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of the processing of your data through adequacy decisions, standard clauses, binding corporate rules, exceptions, or any other instrument approved by the supervisory authority that offers adequate guarantees for the international transfer of data.

Data Updates
It is important that for us to keep personal data updated, the user informs us whenever there has been any change to them; otherwise, we do not respond to their accuracy.
The user guarantees that the personal data provided are true, ensuring that all information provided corresponds to the real situation, is up to date, and is accurate, and is obliged to communicate any modification.

Third-Party Data
If the user provides data of third parties for any purpose to FRIMOSA S.A., they guarantee that they have obtained these data lawfully, that they have previously informed the affected parties, obtaining their consent to communicate them, and that the information provided is accurate and truthful.

Mandatory nature of the requested information
All our forms have an asterisk (*) in the mandatory fields. If the user does not provide these fields or does not mark the acceptance box of the privacy policy, the submission of the information will not be allowed.

Use of passwords
To access the Private Area, the USER must “Log In” and include the email address and password generated in the registration form according to the complexity rules established at any time on the website.
Users are responsible for the proper custody and confidentiality of any of the identifiers and/or passwords they have selected in the registration and commit not to transfer their use to third parties, nor allow their access to outsiders.
It will also be the user's obligation to notify the Data Controller immediately of any event that allows the misuse of identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation.

Rights of the data subjects:
You have the right to access your data and obtain confirmation of their processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of data that is inaccurate or request the deletion when the data is not necessary for the purposes for which they were collected.
You can request the limitation of the processing of your data and oppose the processing of them by revoking your consent, as well as exercising the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at Duran i Reinals, 14 A 6 - 08192 SANT QUIRZE DEL VALLÈS (Barcelona). Email: frimosa@frimosa.com

If you believe that your rights have not been adequately addressed, you have the right to file a complaint with the Spanish Data Protection Agency www.aepd.es

Processing of Minors' Data
Anyone who provides data through the forms on this website and accepts their processing declares to be over 14 years of age, being prohibited from accessing and using the portal for minors under that age. If at any time the Data Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel them.
Likewise, parents or guardians may in any case contact FRIMOSA S.A. to block the access account of minors under their charge who have registered by falsifying their identity.

Social Networks
The purpose of tools such as Facebook, Twitter, Instagram, etc., or other social networks is to give visibility and dissemination to the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended to review and read the terms of use and privacy policy of the social network at the time of registration, taking into account the different configuration possibilities concerning the degree of privacy of the user profile on the social network.

Likewise, the Data Controller reserves the right to remove from its social networks any information published by third parties that violate the law, incite to do so, or contain messages that violate the dignity of people or institutions. As well as the right to block or report the profile author of these messages.

Cookie Processing
A cookie is a small file that is downloaded and stored on the user's computer when they access a web page. Cookies allow the web, among other things, to store and retrieve information about the user's browsing habits or their equipment and, depending on the information they contain and the way they use their
equipment, they can be used to recognize the user.
The user has the option to prevent the generation of cookies by selecting the corresponding option in their browser program. You can get more information by reading our Cookie Policy.

Update date: 06/04/2023